Login

Cart

Your cart is empty

Shipping policy

Thank you for shopping with Tarré. We are dedicated to delivering your jewellery with care and efficiency. Please review our shipping policy to understand how your order will be handled.

1. Order Processing

  • All orders are processed within 1 to 3 business days after payment is confirmed.

  • Orders are not shipped or delivered on weekends or public holidays.

  • If we are experiencing a high volume of orders, processing may be delayed slightly. We will contact you if there are any significant changes.

2. Shipping Options and Timeframes

We offer both domestic and international shipping. Delivery time and cost depend on your location and the shipping method chosen at checkout.

Estimated Delivery Times:

  • Domestic (within the UK): 5 to 7 business days

Please note that these are estimated timeframes and may vary due to customs, postal delays, or unforeseen circumstances.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on your location and order size. From time to time, we may offer free shipping promotions.

4. Tracking Information

Once your order is dispatched, you will receive a confirmation email with tracking details. Please allow 24 to 48 hours for the tracking information to update after shipment.

5. Incorrect Address

Please ensure that your shipping address is correct before placing the order. TARRÉ is not responsible for packages that are lost or delayed due to incorrect or incomplete addresses provided by the customer.

6. Customs and Import Taxes

International customers are responsible for any customs duties, taxes, or import fees that may apply in their country. We are not responsible for delays caused by customs procedures.

7. Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact us at info@tarre.co.uk. We will work with the courier service to help resolve the issue as quickly as possible.

8. Questions?

If you have any questions about your shipment, please feel free to email our customer care team at info@tarre.co.uk. We are happy to assist you and typically respond within 24 to 48 hours during business days.